1. Processing Time
Orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
We partner with trusted courier services to ensure safe and timely delivery. Typical delivery times:
- Standard Shipping: 5-7 business days (Metro cities)
- Express Shipping: 2-4 business days (available at extra charge)
- Remote Areas: 7-10 business days
Delivery timelines may vary based on location, weather, or courier delays.
3. Shipping Charges
- Free Shipping: On all orders above ₹999/-
- Standard Shipping Fee: Applied for orders below the free shipping threshold (calculated at checkout).
- Express Shipping Fee: Additional charge as shown during checkout.
4. Order Tracking
Once your order is shipped, you will receive an email/SMS with tracking details. You can also check your order status in the My Orders section on our website.
5. Address Accuracy
Please ensure the shipping address and contact details provided are accurate. Queen Yaatri is not responsible for delays or failed deliveries due to incorrect addresses.
6. Damaged or Missing Items
If your order arrives damaged or items are missing:
- Take clear photos of the package and products.
- Contact us within 48 hours at queenyaatri@gmail.com or +91 75038 58903.
- We will arrange for a replacement or refund after verification.
7. International Shipping
Currently, we ship only within India. For international inquiries, please contact us via email.
8. Contact Us
For any shipping-related questions, reach out to us:
📧 Email: queenyaatri@gmail.com
📞 Phone: +91 75038 58903
📍 Address: 27B Khizrabad, New Friends Colony, New Delhi 110025